faq
FAQ, JOBS & about us
About: We produce/buy and sell hair- and hairstyling/hairdresser/barbershop related media content.
1) I can not find what I am looking for. email us. English oder Deutsch prefered. We can help searching or make a custom video or custom session for you. We also can do custom live sessions for you, see a sample here.
1a) what are the prices for custom video, custom sessions and custom livestreams: send us a script and we quote a price. It is about 100 Euro per model and hour + about 100 for location and camera work.
2) where can I find your youtube videos? channel name is hairmedia or click here https://www.youtube.com/c/shsahairmodels become a member there (or click here) The member only videos are here . If you use iPhone and have problems to become a member, see instruction here
3) I don´t have a credit card. No problem. You can use Google Payment, Sofort, Klarna, Skrill, Cryptocurrency, Amazon voucher or just transfer to our bank account: Michael Manger, If nothing works for you, send cash by mail
IBAN DE50760100850178957855
BIC PBNKDEFF
4) Can i really watch the videos on my device? Our videos are MP4 and run on each device. Smartphone, PC, Tablet, all OS. Order this FREE HD TESTVIDEO if you want to make sure.
4a) I ordered video but it plays instead of download. This is a setting in Firefox browser and not a bug. Change the setting or use Chrome browser. Try from a computer if it does not work on your smartphone.
5) Where are you located? Germany. Berlin, Leipzig and Frankfurt. Several salons all over germany available. Shootings also possible in a salon near to you.
6) I want to be a model. If you want to be paid for or if you want a free style, send us email to mail@hairmedia.de We need a selfie, and need to know where are you located.
7) I need a salon or model. We have and can help
10) How to donate or make manual paymentm iE for the youtube stream videos here? Use superchat icon in chat or donate here or via crypto here. Crypto payment via coinbase takes about 30 min to process.
11) What is your email adress? mail@hairmedia.de
12) Do you have videos or photos which are not published here?
Everything is here but some videos are hidden for public access. There is need to have a account, need to be logged in and have special customer status to see all items. Email us
13) I do not want to enter my full name or adress, how to order? We do not need these informations, unless you order a DVD. Email adress must be valid. Just enter anything
14) Why is your staff so rude in chat or email? We are rude to spammers, freeloaders and fakes only :-) We get 500 messages per day from this guys, asking for free pictures, models or salon adresses and other freebies or spam. Our time is limited. If you are customer (means you have spent 1 Euro or more here), let us know this, everytime you mail us and you get the service you deserve :-)
15) Why can´t i comment at youtube? There is need for a youtube account and you have to be logged in. Probably you are blocked and there is a reason for. See 14) and email us